Total Quality Management in Higher Education
Symbolism or Substance? A Close Look at the Nigerian University System
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If you must prove quality and efficiency, save your company money and provide better services to your customers in the process, then you've just got to pick up a copy of this information packed and timely book.
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About the Book
If you want to improve quality, save money and provide better services to your customers, this book is for you.
About the Author
Dr. Frank Chika Okechukwu earned the Ph.D. in International Business from Clark-Atlanta University in Atlanta, Georgia in 1998. He earned the MBA in Finance from Morgan State University in 1991. His bachelor’s degree in
Management/Finance was earned in 1987 from the University of Sokoto, now Usmanu Dan Fodio University, in Nigeria.