FAQ
AuthorHouse Bookstore
How can I get my book featured in the bookstore?
There are four main criteria that AuthorHouse uses
My book just went live, why isn't it showing up in the "New Releases" section?
The “New Releases” section is updated manually...
How are the "Bestsellers" determined?
Bestsellers are determined by the...
Who can I contact if I have a question that is not answered here?
If you have any additional questions...
How can I edit my book detail page?
We suggest contacting customersupport@AuthorHouse.com...
Can I request the deletion of negative reviews?
If the review contains objectionable material, promotional...
How can I find the link to my book detail page?
Please visit the AuthorHouse Bookstore...
Why isn't my book detail page showing updates I have made?
Changes you make to your book detail page...
How do I fix broken image links?
You may notice that some images on your...
What are the features of my book detail page?
Your book detail page is your book’s information...
Who can I contact if I have a question that is not answered here?
If you have any additional questions about the...
BookStub™ Codes
BookStub™ Codes are similar to gift cards...
How do I sideload my Mobi e-book file onto my Kindle Fire?
Sideloading Kindle Fire with access to a computer
I downloaded a free e-book onto my computer and it was locked How do I unlock it?
If the e-book files is displaying as "locked"...
I have a BookStub™ for an AuthorHouse e-book Where do I redeem it?
Visit BookStub™ Redemption Page to enter your...
I have the Kindle app on my Mac device How do I download the book to my device?
The steps will be the same as above...
I want to download my book directly on my iPad without using desktop computer/laptop. How do I do this?
Check out the steps for downloading your book
I want to download my e-book to my Nook. How do I do this?
Check out the steps for downloading your e-book to Nook
I want to download the e-book file to my desktop computer laptop and then send it to my Kindle. How do I do this?
Check out the steps for downloading your e-book
I want to read my book on my iPad, but I am downloading it to my iTunes account on my computer/laptop first. How do I go about this?
Check out the steps for downloading your book to iTunes
I want to read my e-book on my desktop computer. Why can't I open the file
In order to view an e-book, you must...
I want to redeem my BookStub™ code. How do I get started?
Check out how to redeem your BookStub™ code
Once I am directed to the page titled "BookStub™ Download", how do I know which e-book version to choose?
Under the versions listed on the page...
Once I enter my BookStub™ code I am directed to a page titled "Register to Redeem". Do I have to enter my information?
Yes, you will need to enter your first name...
What is the BookStub™ Report?
We created the BookStub™ Report for authors...
Where can I find more information about BookStub™ codes?
If you have a specific question that is not...